How can I change the payment settings
of my subscription service?

Change the credit card registered to pay for a subscription:

You can change the payment card registered at the time of the purchase to pay for the subscription. Every time you make this procedure, US$1.00 will be charged on your invoice, which will be promptly refunded. This amount is the indication that the card was successfully changed! To do that:

1) Log in to our payment process platform


Enter your login and password. If you don’t remember, you can reset it clicking “Forgot your Password?”.

2) The My Products page will open and you can see your purchases made through Hotmart.

OBS: After logging in should click the option “Purchases” on the left side menu. You’ll be redirected to My Products page.

3) Click the desired subscription. A tab will open on the right side.

4) On this tab, select the option Set up Payment 

5) Then, you’ll be redirected to the payment screen, where you can change your card information:

6) After you fill out the new credit card data, click ‘Edit Information’.

If you have any difficulties in performing these actions or want to know more about the subscription service from Hotmart,
know that our Support is always at your disposal!